# Senior Customer Success Manager, Enterprise - West

Hiring organization: [Redpoint Ventures Portfolio](https://career.thegoodapps.co/organizations/redpoint-ventures-portfolio)

Canonical page: https://career.thegoodapps.co/jobs/95816c72-6932-40aa-80ba-bd55aded6bf9

Listed on Redpoint Ventures Portfolio's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Senior
- Location: United States - Remote
- Remote: yes
- Salary: 160000 – 160000 USD per year

## Summary

A Customer Success Manager role for Enterprise clients at a security software company, responsible for post-sales relationships, implementation planning, and driving customer adoption and value realization. This suits someone with 5+ years in enterprise customer-facing or technical account roles who understands security, compliance, or DevOps domains and can work autonomously across complex stakeholder environments.

_Our summary, not Redpoint Ventures Portfolio's wording._

## Skills named

Amazon Web Services (AWS), DevSecOps, Linux, Microsoft Azure

## Required

- 5+ years in enterprise customer-facing roles (Customer Success, Professional Services, or Technical Account Management)
- Domain knowledge in one or more areas: Supply Chain Security, DevSecOps, AppSec, containers, compliance, vulnerability management, SDLC
- Strategic and proactive mindset with high autonomy and ownership of customer portfolio
- Strong emotional intelligence and priority management skills

## Nice to have

- Early-stage startup experience
- Passion for technology and cybersecurity
- Hands-on technical experience in cloud platforms, containers, Linux, Supply Chain Security, DevSecOps, AppSec, or related security domains

Apply on Redpoint Ventures Portfolio's site: https://job-boards.greenhouse.io/chainguard/jobs/4676419006