# Customer Education Manager

Hiring organization: [Mastercard](https://career.thegoodapps.co/organizations/mastercard)

Canonical page: https://career.thegoodapps.co/jobs/91cbcb55-036e-4d1e-a7b6-9a69340ed2c5

Listed on Mastercard's own careers site. Applications go to them directly.

- Employment type: full time
- Location: Chicago, IL
- Salary: 86000 – 137000 USD per year

## Summary

This role involves designing and delivering educational programs to help customers adopt and master Mastercard's Dynamic Yield personalization platform. It suits someone experienced in training or instructional design who can build scalable learning experiences across multiple formats and work across product, success, and support teams.

_Our summary, not Mastercard's wording._

## Skills named

Learning Management Systems

## Required

- Experience in customer education, training, or instructional design
- Experience in SaaS or tech environment
- Understanding of personalization tools or customer data platforms
- Clear and engaging written and verbal communication

## Nice to have

- Knowledge of personalization and SaaS industry trends

Apply on Mastercard's site: https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Chicago-Illinois/Customer-Education-Manager_R-280917