# Advanced Medical Support Assistant (Telehealth)

Hiring organization: [Veterans Health Administration](https://career.thegoodapps.co/organizations/veterans-health-administration)

Canonical page: https://career.thegoodapps.co/jobs/9185b779-708c-4b8b-b631-4e4627f601ba

Listed on Veterans Health Administration's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Entry
- Location: Prescott, AZ
- Salary: 50428 – 65556 USD per year

## Summary

This telehealth administrative role serves as the primary contact point for veterans navigating VA medical services, managing scheduling, patient communications, and clinical workflow coordination across multiple specialties. The position suits candidates with healthcare administrative experience who are comfortable working independently with complex health information systems and diverse clinical teams.

_Our summary, not Veterans Health Administration's wording._

## Skills named

Microsoft Office, Python GUI, Windows Vista

## Required

- US citizenship or VA-approved non-citizen status
- English language proficiency in spoken and written form
- Six months clerical, office, customer service, or administrative work experience OR one year above high school education OR equivalent combination
- Knowledge of Vista, CPRS, and medical scheduling systems
- Ability to interact with patients and clinical staff across multiple disciplines
- Ability to manage priorities and meet deadlines
- Competence with medical terminology
- Knowledge of VHA scheduling guidelines and virtual care requirements

## Nice to have

- Expert Microsoft Office Suite skills
- Proven track record of exceptional customer service
- Prior experience at GS-5 level or equivalent

Apply on Veterans Health Administration's site: https://www.usajobs.gov/job/891024500