# Account Manager, Renewals & Expansion (East Coast)

Hiring organization: [LangChain](https://career.thegoodapps.co/organizations/langchain)

Canonical page: https://career.thegoodapps.co/jobs/911c03cf-e0ab-4032-a6fc-a32535049129

Listed on LangChain's own careers site. Applications go to them directly.

- Seniority: Mid
- Location: New York, NY
- Salary: 230000 – 230000 USD per year

## Summary

LangChain seeks an account manager to drive customer retention and growth across a portfolio of enterprise clients using their AI agent platform. This role suits experienced quota-carrying professionals who excel at navigating complex renewal negotiations and identifying expansion opportunities with technical buyers.

_Our summary, not LangChain's wording._

## Skills named

Customer Relationship Management (CRM), Salesforce

## Required

- 5+ years in quota-carrying customer-facing role (Account Management, Customer Success, or Renewals)
- Proven track record meeting and exceeding retention and expansion quotas
- Strong commercial acumen and negotiation skills with multi-stakeholder experience
- Technical aptitude to understand and communicate complex product value
- Exceptional communication and presentation skills for diverse audiences
- Customer empathy and focus on their business objectives
- CRM proficiency for pipeline management and forecasting
- Ability to operate independently in fast-paced, ambiguous environment
- B2B SaaS experience

## Nice to have

- Direct experience at high-growth, developer-first, or AI/ML infrastructure company
- Experience managing renewals in consumption or usage-based pricing models
- Familiarity with modern AI/LLM stack

Apply on LangChain's site: https://jobs.ashbyhq.com/langchain/22bd243f-4088-49e0-bf02-fbad4442b0cb/application