# Sr. Manager, Strategic Expansion and Customer Success

Hiring organization: [Prefect](https://career.thegoodapps.co/organizations/prefect)

Canonical page: https://career.thegoodapps.co/jobs/885ead79-2ff1-44c3-a7b7-8c1ba94f1644

Listed on Prefect's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Senior
- Location: Remote
- Remote: yes
- Salary: 256000 – 396000 USD per year

## Summary

Lead customer expansion and retention at Prefect, a rapidly growing automation platform, by managing the Customer Success team, closing complex deals with strategic accounts, and building repeatable expansion processes as the company transitions to consumption-based pricing.

_Our summary, not Prefect's wording._

## Skills named

Forecasting

## Required

- 7+ years in strategic account management, expansion sales, or developer tool/data infrastructure/enterprise SaaS roles with quota attainment track record
- Proven success closing complex, multi-threaded expansion deals ($100K+ ACV) in existing enterprise accounts
- 2+ years people leadership experience with direct-report management and team development
- Experience or demonstrated ability to learn consumption-based or usage-based pricing models
- Track record of building structure and playbooks (account planning templates, operating rhythms, qualification frameworks)
- High emotional intelligence and strong collaboration across technical and executive audiences

## Nice to have

- Direct experience with consumption-based pricing models

Apply on Prefect's site: https://jobs.ashbyhq.com/prefect/f2d1685f-d90f-4d49-8e24-f8a33609c228/application