# Account Manager, Renewals & Expansion (West Coast)

Hiring organization: [LangChain](https://career.thegoodapps.co/organizations/langchain)

Canonical page: https://career.thegoodapps.co/jobs/849e6d0e-8870-45e0-858c-af8c75528de1

Listed on LangChain's own careers site. Applications go to them directly.

- Employment type: full time
- Location: San Francisco, CA
- Salary: 230000 – 230000 USD per year

## Summary

This role leads the post-sale relationship with a set of LangChain customers, owning their adoption, retention, and expansion. It suits someone with several years of customer-facing quota experience who can negotiate renewals, identify growth opportunities, and act as a trusted advisor to both technical teams and business decision-makers.

_Our summary, not LangChain's wording._

## Skills named

LangChain, LangGraph, Salesforce

## Required

- 5+ years in quota-carrying customer-facing roles (Account Management, Customer Success, or Renewals Manager)
- Proven track record meeting and exceeding retention and expansion quotas
- Strong commercial acumen and negotiation skills with multi-stakeholder renewal experience
- Technical aptitude to understand complex technical products
- Strong communication and presentation skills for diverse audiences
- Proficiency with CRM software such as Salesforce
- Ability to operate independently in fast-paced, ambiguous environment

## Nice to have

- Direct experience at high-growth, developer-first, or AI/ML infrastructure company
- Experience managing renewals in consumption or usage-based pricing models
- Familiarity with the modern AI/LLM stack

Apply on LangChain's site: https://jobs.ashbyhq.com/langchain/45773971-c904-41c4-b7af-1f3a661c49cc/application