# Customer Success Engineer (CSE), GPU Cluster

Hiring organization: [Together AI](https://career.thegoodapps.co/organizations/together-ai)

Canonical page: https://career.thegoodapps.co/jobs/83809e90-4c91-4d92-8add-0f4bcb45c779

Listed on Together AI's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Senior
- Location: San Francisco, CA
- Salary: 260000 – 290000 USD per year

## Summary

This role is a technical account manager for strategic GPU infrastructure customers, owning the full relationship across compute, networking, storage, and facilities domains. It suits engineers with deep infrastructure expertise who want to combine hands-on technical work with customer partnership and internal influence.

_Our summary, not Together AI's wording._

## Skills named

Bash (Scripting), Grafana, Prometheus, Python

## Required

- 5+ years in customer-facing technical roles
- 2+ years in dedicated technical account management or solutions architecture for large-scale AI/HPC infrastructure
- Deep expertise in GPU infrastructure and RMA workflows
- Experience with enterprise storage systems including high-density NVMe and parallel file systems
- Hands-on experience with large-scale Ethernet and InfiniBand fabric architecture
- Experience with data center operations, facilities coordination, and hosting provider SLA management
- Strong incident management and RCA authorship skills
- Infrastructure monitoring and observability tool proficiency

## Nice to have

- Proficiency in Python, Bash, or infrastructure automation tools
- Hyperscaler-level rigor and communication standards

Apply on Together AI's site: https://job-boards.greenhouse.io/togetherai/jobs/5123203007