# Director, Global Operations Transformation

Hiring organization: [Bristol Myers Squibb](https://career.thegoodapps.co/organizations/bristol-myers-squibb)

Canonical page: https://career.thegoodapps.co/jobs/8105936b-a56a-461c-ac29-3806cf037672

Listed on Bristol Myers Squibb's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Director
- Location: Tampa, FL
- Salary: 174080 – 210944 USD per year

## Summary

This role leads the HR operations function for a pharmaceutical company, reporting to senior leadership with responsibility for transforming how the HR department delivers services globally. It suits experienced HR operations leaders who want to drive technological transformation and process improvement across a large, distributed team.

_Our summary, not Bristol Myers Squibb's wording._

## Skills named

Artificial Intelligence (AI), Automation, Data Analysis

## Required

- Bachelor's degree or equivalent
- 5-7 years HR shared services experience with at least 3 years in management of workforce data, benefits, or payroll teams
- Demonstrated operations transformation experience using digital solutions and AI
- HR transformation project and process improvement leadership
- Customer Service management principles expertise
- HR technology solutions expertise including HRIS and self-service platforms
- Analytical mindset with data-driven decision-making
- Strong interpersonal and communication skills in cross-functional matrix environments

## Nice to have

- Experience with chatbots and agent assist technologies

Apply on Bristol Myers Squibb's site: https://bristolmyerssquibb.wd5.myworkdayjobs.com/en-US/BMS/job/Tampa---FL---US/Director--Global-Operations-Transformation_R1604277