# Product Support Specialist, Europe

Hiring organization: [Linear](https://career.thegoodapps.co/organizations/linear)

Canonical page: https://career.thegoodapps.co/jobs/800101af-190f-4002-8380-02015924521e

Listed on Linear's own careers site. Applications go to them directly.

- Location: Europe
- Remote: yes

## Summary

Linear is hiring a technical support specialist to help customers troubleshoot issues, document problems, and feed customer insights back into product decisions. This role suits someone who enjoys working with technical users, investigating complex problems, and bridging the gap between customers and engineering teams.

_Our summary, not Linear's wording._

## Skills named

GitHub, JavaScript, SQL

## Required

- Based in Europe
- Technical troubleshooting experience including APIs and integrations
- Ability to reproduce bugs across different browsers and operating systems
- Customer service experience with technical or engineering users
- Communication skills adaptable to both technical and non-technical audiences

## Nice to have

- Familiarity with SQL
- Familiarity with JavaScript
- Experience with APIs
- Experience with GitHub
- Curiosity to learn technical skills

Apply on Linear's site: https://jobs.ashbyhq.com/Linear/820d0d5a-0930-475c-b494-23e18ad2aa68/application