# Technology Service and Support Manager - Americas

Hiring organization: [AllianceBernstein](https://career.thegoodapps.co/organizations/alliancebernstein)

Canonical page: https://career.thegoodapps.co/jobs/7d13a383-0d70-4842-90ba-9d16a5da66a1

Listed on AllianceBernstein's own careers site. Applications go to them directly.

- Seniority: Mid
- Location: Nashville, TN

## Summary

This is a management role leading end-user technology support across multiple offices for a global investment firm. The position suits experienced IT managers with strong team leadership skills and deep knowledge of enterprise desktop, mobile, and collaboration platforms.

_Our summary, not AllianceBernstein's wording._

## Skills named

Apple iOS, Citrix, macOS, Microsoft Windows, ServiceNow, Slack, Workday, Zoom

## Required

- 7+ years management experience with staff development and recruitment track record
- 12+ years technology support or similar technology background
- Knowledge of enterprise products: virtualized desktop environments, Windows, macOS, Microsoft Office, Windows Server, iOS, Android, remote access, market data applications
- Strong verbal and written communication skills
- IT Service Management practices understanding
- ServiceNow experience
- Bachelor's degree

## Nice to have

- Financial Services industry experience

Apply on AllianceBernstein's site: https://abglobal.wd1.myworkdayjobs.com/en-US/alliancebernsteincareers/job/Nashville-Tennessee/Technology-Service-and-Support-Manager---Americas_R0018305-3