# Senior Technical Account Manager

Hiring organization: [Contentful](https://career.thegoodapps.co/organizations/contentful)

Canonical page: https://career.thegoodapps.co/jobs/77fe9bd1-4c38-40a1-ac1d-6c634805d8b5

Listed on Contentful's own careers site. Applications go to them directly.

- Seniority: Senior
- Location: Denver, CO
- Salary: 123100 – 186300 USD per year

## Summary

This role involves managing strategic customer relationships at Contentful (now Salesforce) by providing technical guidance, architectural recommendations, and growth advocacy to drive adoption and success. It's suited for experienced technical professionals who thrive in cross-functional environments and enjoy building deep client partnerships while mentoring junior team members.

_Our summary, not Contentful's wording._

## Skills named

.NET, Gatsby, Java, JavaScript, Node.js, Python, React, REST APIs, Ruby, Swift

## Required

- Proven experience in a similar technical consulting, Solution Engineer, Solution Architect or Implementation Manager role at a SaaS company
- Experience working concurrently with Success, Sales and other departments
- Ability to manage multiple customer engagements simultaneously and context-switch effectively
- Confidence speaking to C-level executives and influencing key stakeholders
- Excellent communication and presentation skills for technical audiences
- Proven track record developing relationships with internal teams and external clients
- Ability to synthesize large amounts of information into consumable frameworks
- In-house SaaS cross-functional team experience with proven collaborative success
- Great rapport-building skills with empathy and active listening
- Ability to simplify complex problems and find collaborative solutions

## Nice to have

- Experience with programming languages: JavaScript, Ruby, Node.js, .NET, Swift, Java or Python
- Understanding of web technologies: JS frameworks such as React, static site generators such as Gatsby, REST APIs, CMSs, CDNs, or mobile development experience

Apply on Contentful's site: https://job-boards.greenhouse.io/contentful/jobs/8257080