# Senior Customer Education Manager, Enterprise

Hiring organization: [AlphaSense](https://career.thegoodapps.co/organizations/alphasense)

Canonical page: https://career.thegoodapps.co/jobs/77880890-eb91-4493-a84b-2d177116b85f

Listed on AlphaSense's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Senior
- Location: Remote - United States
- Remote: yes
- Salary: 116000 – 140000 USD per year

## Summary

This role builds enterprise customer education programs from scratch at a B2B SaaS intelligence platform, blending consulting, training, and change management to help large accounts deploy and adopt the product effectively. It suits experienced professionals comfortable defining their own success metrics and working cross-functionally to translate technical concepts into practical guidance for clients.

_Our summary, not AlphaSense's wording._

## Skills named

API

## Required

- 8–12 years in customer education, professional services, implementation, or related enterprise B2B SaaS role
- Self-starter who builds programs from ambiguity and defines own success metrics
- Cross-functional collaboration with Customer Success, Implementation, and Revenue teams in live engagements
- Technical fluency with APIs and ability to translate them for clients
- Change management and ability to establish new workflows
- Consultative communication and trusted advisor presence with enterprise clients
- Comfortable defining engagement scope and boundaries
- Data-driven with ability to design attribution models and measure ROI

## Nice to have

- Experience designing education approaches for API-based and technical adoption

Apply on AlphaSense's site: https://job-boards.greenhouse.io/alphasense/jobs/8701509002