# Tech Ops Systems Engineer/ SysAdmin (Mac)

Hiring organization: [Kustomer](https://career.thegoodapps.co/organizations/kustomer)

Canonical page: https://career.thegoodapps.co/jobs/74d05563-8823-4d97-982d-2074701b9c65

Listed on Kustomer's own careers site. Applications go to them directly.

- Employment type: full time
- Location: New York, NY
- Remote: yes
- Salary: 105000 – 120000 USD per year

## Summary

This role leads Mac and systems administration for a remote-friendly CRM company, owning hardware lifecycle, SaaS tooling strategy, and proactive automation to reduce support tickets across the organization. It suits someone who enjoys building scalable internal infrastructure and wants to work across multiple technical domains with a builder's mindset rather than pure break-fix support.

_Our summary, not Kustomer's wording._

## Skills named

1Password, Google Workspace, macOS, Notion, Okta, Slack, VLAN, VPN Clients, Zoom

## Required

- 3-5 years as a Systems Administrator
- 2+ years supporting Google Workspace, macOS, Okta, and Jamf Pro
- Customer-focused approach to troubleshooting
- Experience building and owning automated SaaS stacks
- Attention to detail and accuracy
- Basic networking knowledge including routers, VLANs, and VPN
- Understanding of security and compliance fundamentals
- Strong communication and documentation skills
- Ability to handle confidential information responsibly
- Located in tri-state area for hybrid NYC office role

## Nice to have

- Understanding of how AI can automate and optimize TechOps
- Passion for driving AI enablement across the organization

Apply on Kustomer's site: https://jobs.ashbyhq.com/Kustomer/61dcb217-b513-4020-8eb8-211b0336c3db/application