# Customer Service Associate

Hiring organization: [Adorama](https://career.thegoodapps.co/organizations/adorama)

Canonical page: https://career.thegoodapps.co/jobs/73d20b01-4a14-4d56-9b9c-635966a27762

Listed on Adorama's own careers site. Applications go to them directly.

- Employment type: full time
- Location: New York, NY
- Salary: 20 – 22 USD per hour

## Summary

A customer service professional will handle inquiries across phone, email, chat, and messaging for a major creative-focused retailer, resolving issues and maintaining customer relationships while working three days on-site. The role suits someone who enjoys fast-paced environments, thrives on helping customers, and wants to develop expertise in photo, video, and electronics products.

_Our summary, not Adorama's wording._

## Skills named

Dynamics, Salesforce, Zendesk

## Required

- 1–2 years of customer service or client-facing experience
- High School Diploma or equivalent
- Exceptional written and verbal communication skills
- Strong interpersonal skills with customer-first mindset
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency in customer service platforms like Zendesk, Salesforce, or Dynamics
- Excellent data entry and documentation skills
- Emotional intelligence and ability to remain calm under pressure
- Problem-solving skills
- Three on-site days weekly

## Nice to have

- College coursework or degree
- Retail, e-commerce, or tech industry experience
- Willingness to learn new tools and processes

Apply on Adorama's site: https://job-boards.greenhouse.io/creatorsworkhere/jobs/4223308009