# Customer Success Manager, Financial Services - High Growth

Hiring organization: [AlphaSense](https://career.thegoodapps.co/organizations/alphasense)

Canonical page: https://career.thegoodapps.co/jobs/7246a440-006c-4c50-b372-7e7c338a00f6

Listed on AlphaSense's own careers site. Applications go to them directly.

- Seniority: Mid
- Location: New York, NY
- Salary: 80000 – 95000 USD per year

## Summary

This Customer Success Manager role at AlphaSense supports enterprise clients in the financial services sector, managing a high-volume portfolio of roughly 50 accounts while driving platform adoption and identifying growth opportunities. The position suits experienced CSMs or account managers who thrive under structured processes, excel at stakeholder engagement, and can translate technical concepts to non-technical executives.

_Our summary, not AlphaSense's wording._

## Skills named

LLMs (Large Language Models)

## Required

- 2–4+ years of Customer Success, Account Management, Consulting, or Financial Services Analyst experience
- High-volume account portfolio management (~50 accounts)
- Ability to lead technical discussions and translate complex concepts for senior executives
- Strategic workshop facilitation and client engagement
- New York City office presence at least 1x per week

## Nice to have

- Former Financial Services Analyst background
- Experience leading competitive defense conversations
- Experience with MCP (Model Context Protocol)

Apply on AlphaSense's site: https://job-boards.greenhouse.io/alphasense/jobs/8550698002