# INFORMATION TECHNOLOGY SPECIALIST (SUCCESS ENGINEER)

Hiring organization: [Defense Counterintelligence and Security Agency](https://career.thegoodapps.co/organizations/defense-counterintelligence-and-security-agency)

Canonical page: https://career.thegoodapps.co/jobs/7224cd24-5fbb-418c-b85e-fd4dae73510a

Listed on Defense Counterintelligence and Security Agency's own careers site. Applications go to them directly.

- Seniority: Senior
- Location: Boyers, PA
- Salary: 130042 – 187093 USD per year

## Summary

This role pairs technical expertise with customer advocacy, supporting DCSA's enterprise systems by bridging what customers need with what the agency can deliver. You'll lead technical pilots, troubleshoot integration challenges, and translate complex system architectures for stakeholders across the government and industry.

_Our summary, not Defense Counterintelligence and Security Agency's wording._

## Skills named

Authentication, Cloud Applications, Cybersecurity, Identity And Access Management, Interoperability, Networking, Systems Integration, Technical Troubleshooting

## Required

- One year of specialized experience at GG-13 level or equivalent
- Knowledge of cloud and hosted applications, systems integration, APIs, identity/access/authentication/authorization, networking, cybersecurity, interoperability, data exchange, software deployment, or troubleshooting
- Experience assessing customer technical environments and identifying constraints, dependencies, compatibility issues, and integration risks
- Experience conducting technical discovery, proof-of-concept, pilot activities, technical validation, deployment-readiness assessments, troubleshooting, or escalation support
- Ability to translate customer technical needs into actionable requirements for technical personnel and stakeholders
- Ability to explain complex technical concepts in plain language to non-technical audiences
- Decision Making competency
- Customer Service competency
- Requirements Analysis competency
- Systems Integration competency
- Information Technology Test and Evaluation competency
- Leadership competency

Apply on Defense Counterintelligence and Security Agency's site: https://www.usajobs.gov/job/889313400