# Operational Account Manager

Hiring organization: [American International Group](https://career.thegoodapps.co/organizations/american-international-group)

Canonical page: https://career.thegoodapps.co/jobs/6da1eb4c-6288-42aa-b069-b5029ab9709a

Listed on American International Group's own careers site. Applications go to them directly.

- Location: Jeffersonville, IN

## Summary

This role manages operational processes and client relationships for HVAC warranty accounts at AIG, focusing on process optimization, reporting, and implementation of new programs. It suits someone with HVAC or warranty industry experience who can balance stakeholder management with process improvement work.

_Our summary, not American International Group's wording._

## Skills named

Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Visio, Microsoft Word, SQL

## Required

- Excellent organizational skills
- Action-oriented problem-solving approach
- Ability to manage large escalations and complex issues
- Advanced proficiency with Microsoft Office (Outlook, Word, Excel, Visio, PowerPoint)

## Nice to have

- HVAC industry experience
- Warranty industry experience
- SQL experience

Apply on American International Group's site: https://aig.wd1.myworkdayjobs.com/en-US/aig/job/IN-Jeffersonville/Operational-Account-Manager_JR2600866