# Principal Business Intelligence Manager

Hiring organization: [Zillow](https://career.thegoodapps.co/organizations/zillow)

Canonical page: https://career.thegoodapps.co/jobs/6c7839eb-d8c2-4f49-9a7d-fb5927f8c19d

Listed on Zillow's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Principal
- Location: Remote-USA
- Remote: yes
- Salary: 136400 – 229400 USD per year

## Summary

This role shapes the data architecture and analytics strategy for Zillow's customer experience operations, owning the semantic layer, data governance, and cross-system identity standards that make intelligence scalable and trustworthy across the organization. It's for a senior technical leader who can set direction through hands-on expertise, influence, and partnership with engineering and business stakeholders.

_Our summary, not Zillow's wording._

## Skills named

Data Governance, Data Modeling, Databricks, Dialectical Behavior Therapy (DBT), Snowflake, SQL, Tableau

## Required

- 10+ years in data architecture, enterprise data modeling, analytics engineering, or business intelligence data-product leadership at principal or staff level
- Expert SQL and data modeling across multiple business domains and source systems
- Deep expertise in semantic-layer design, metrics-as-code patterns, and metric-definition governance
- Experience owning or shaping taxonomy, source-of-truth, identity resolution, or semantic governance standards across stakeholders
- Strong communication and stakeholder management across product, engineering, analytics, finance, sales, operations, and executives
- Hands-on individual contributor who leads through technical depth and credibility
- Sound judgment about decision rights and when to escalate

## Nice to have

- Experience in customer experience, support, operations, marketplace, or multi-product customer journey data domains
- Experience reconciling competing sources of truth across workforce or HR versus operational systems
- Experience partnering with central data platform, product analytics, or data engineering organizations
- Familiarity with AI-ready data foundations, governed semantic models, and natural-language query tools
- Experience with taxonomy tagging, customer-intelligence systems, or journey analytics
- Track record of mentoring and upleveling BI professionals, analysts, and analytics engineers

Apply on Zillow's site: https://zillow.wd5.myworkdayjobs.com/en-US/Zillow_Group_External/job/Remote-USA/Principal-Business-Intelligence-Manager_P750956-2