# Director, Service Delivery — Money Services & Workforce Solutions

Hiring organization: [Intuit](https://career.thegoodapps.co/organizations/intuit)

Canonical page: https://career.thegoodapps.co/jobs/6bedb6d7-6982-43fc-9d31-d9e822aee6e5

Listed on Intuit's own careers site. Applications go to them directly.

- Seniority: Director
- Location: San Diego, CA
- Salary: 251500 – 340000 USD per year

## Summary

This Director-level role leads operational and service delivery transformation across Intuit's rapidly growing Money Services and Workforce Solutions business, overseeing a large, multi-layered organization responsible for customer satisfaction, efficiency, and compliance. It suits an experienced operations executive comfortable redesigning complex systems at scale while managing ongoing delivery, with particular strength in AI-driven organizational change and regulated environments where execution discipline is critical.

_Our summary, not Intuit's wording._

## Skills named

Workforce Management

## Required

- Led multi-thousand-person organizations or ecosystems with direct accountability for outcomes
- Managed through multiple layers of leadership, building and developing other leaders
- Operated in regulated, compliance-intensive, or high-consequence environments
- Redesigned operating models and built systems and leadership structures, not merely optimized inherited ones
- Treated AI-enabled transformation as organizational change and operating-model challenge, driving adoption that changed how teams work
- Delivered high-quality service experiences at scale
- Defined and improved operational processes in fast-paced environments
- Operated cross-functionally in matrixed structures, influencing without direct authority
- Bachelor's degree in Business, Operations, or related field

## Nice to have

- Advanced degree
- Experience with virtual service delivery channels

Apply on Intuit's site: https://jobs.intuit.com/job/atlanta/director-service-delivery-money-services-and-workforce-solutions/27595/97610406560