# Senior Pre- & Post-Sales Customer Engineer, Enterprise

Hiring organization: [Pendo](https://career.thegoodapps.co/organizations/pendo)

Canonical page: https://career.thegoodapps.co/jobs/6b9c516f-8e00-4703-9f62-ea35926c6dbd

Listed on Pendo's own careers site. Applications go to them directly.

- Seniority: Senior
- Location: San Francisco, CA
- Remote: yes
- Salary: 193393 – 241742 USD per year

## Summary

This role owns the full customer lifecycle for Enterprise accounts at Pendo, spanning pre-sales demos and technical strategy through implementation and expansion. It suits experienced technical professionals who thrive solving complex, ambiguous problems and want to shape how a customer-facing engineering team operates.

_Our summary, not Pendo's wording._

## Skills named

CSS, HTML, JavaScript, REST APIs

## Required

- 5–8 years in customer-facing technical role (Sales Engineering, Solutions Engineering, Technical Account Management, implementation, professional services, solutions architecture)
- Hands-on web technology experience: HTML, CSS, JavaScript, REST APIs
- Experience managing strategic Enterprise accounts with executive stakeholders
- Ability to solve ambiguous problems with multiple variables and tradeoffs
- Track record connecting technical work to business outcomes (retention, expansion, ROI, value realization)
- Active, integrated use of AI tools in day-to-day workflows
- Experience mentoring or coaching junior technical team members

## Nice to have

- Experience with Pendo, digital adoption platforms, product analytics, or in-app experience tools in enterprise environments
- Hands-on mobile development: Swift, Android, or React Native
- Familiarity with data architecture, AI or machine learning concepts, or advanced analytics
- Track record building reusable frameworks, playbooks, or processes adopted by a broader team

Apply on Pendo's site: https://job-boards.greenhouse.io/pendo/jobs/8633420002