# Staff Product Manager, Risk Resolution Experience

Hiring organization: [Intuit](https://career.thegoodapps.co/organizations/intuit)

Canonical page: https://career.thegoodapps.co/jobs/6a0e3036-ee3a-41a8-8163-668dff88e50e

Listed on Intuit's own careers site. Applications go to them directly.

- Seniority: Staff
- Location: Mountain View, CA
- Salary: 188500 – 255000 USD per year

## Summary

This role owns the customer-facing experience when people need to resolve fraud holds, account reviews, and verification issues across Intuit's products. It's for a product manager who loves designing intuitive flows, running experiments to reduce friction, and partnering closely with designers and engineers to turn stressful moments into seamless self-service experiences.

_Our summary, not Intuit's wording._

## Skills named

A/B Testing, Analytics, Product Management

## Required

- 4+ years in product management shipping customer-facing products
- Experience owning front-end flows and moving conversion or completion metrics
- Strong partnership with UX design and research teams
- Funnel analysis and A/B testing skills
- Active engagement with customer feedback and sentiment data
- Technical fluency to work with engineering teams
- Bachelor's degree

## Nice to have

- Experience in financial risk, fraud, payments, or disputes
- Experience applying AI and automation to customer experiences
- Master's degree or MBA

Apply on Intuit's site: https://jobs.intuit.com/job/mountain-view/staff-product-manager-risk-resolution-experience/27595/89700188320