# Partner Success Manager

Hiring organization: [impact.com](https://career.thegoodapps.co/organizations/impact-com)

Canonical page: https://career.thegoodapps.co/jobs/69f6aa7b-fb36-4e07-9709-67b7e2de07ca

Listed on impact.com's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Mid
- Location: New York, NY
- Salary: 100000 – 110000 USD per year

## Summary

This role focuses on building and scaling publisher relationships within impact.com's Spot Commerce Media platform, handling everything from initial technical setup through performance optimization and revenue growth. You'll work with sophisticated digital publishers to help them monetize content through contextual product ads, requiring fluency in both affiliate marketing and ad technology.

_Our summary, not impact.com's wording._

## Required

- 3+ years customer success, account management, or partner success experience
- Strong understanding of affiliate marketing and commerce content publisher landscape
- Familiarity with affiliate metrics (EPC, AOV, conversion rate, cookie window, attribution)
- Working knowledge of ad technology fundamentals (CPC/CPM models, contextual targeting, fill rates)
- Ability to manage client portfolios across onboarding, performance, and growth
- Strong analytical skills with performance data and reporting
- Excellent written and verbal communication
- Ability to prioritize across varied portfolio and manage competing demands

## Nice to have

- Direct experience working with or selling into digital publishers
- Familiarity with retail media concepts
- Experience with impact.com's platform or Trackonomics
- Knowledge of publisher revenue diversification strategies
- Experience working with programmatic platforms at a working level
- Bachelor's degree or equivalent professional experience

Apply on impact.com's site: https://job-boards.greenhouse.io/impact/jobs/8635747002