# Medical Support Assistant (Advanced) - Surgical Care

Hiring organization: [Veterans Health Administration](https://career.thegoodapps.co/organizations/veterans-health-administration)

Canonical page: https://career.thegoodapps.co/jobs/66e84b8e-6457-44bd-ae90-6d68fa4cb939

Listed on Veterans Health Administration's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Mid
- Location: Minneapolis, MN
- Salary: 53931 – 70110 USD per year

## Summary

This Veterans Affairs position manages appointment scheduling, patient access, and administrative coordination for surgical clinics in a busy healthcare system. The role requires someone who can independently handle complex scheduling, communicate with clinical teams, and process high volumes of patient inquiries while understanding VA healthcare regulations.

_Our summary, not Veterans Health Administration's wording._

## Skills named

Medical Terminology, Patient Communication

## Required

- One year of prior experience at GS-5 level or equivalent
- High school diploma or GED
- U.S. citizenship
- Advanced medical terminology knowledge
- Customer service skills with ability to resolve patient concerns
- Ability to operate computerized scheduling and EHR systems
- Ability to schedule appointments independently
- Professional communication in person, phone, and electronic formats
- Advanced knowledge of VA healthcare policies and procedures
- Ability to work independently and set priorities
- Knowledge of interdisciplinary coordinated care delivery models

Apply on Veterans Health Administration's site: https://www.usajobs.gov/job/890511900