# Customer Success Manager

Hiring organization: [OpenRouter](https://career.thegoodapps.co/organizations/openrouter)

Canonical page: https://career.thegoodapps.co/jobs/662608ca-9ecc-402d-b22a-47edc6c1e1dc

Listed on OpenRouter's own careers site. Applications go to them directly.

- Seniority: Mid
- Location: Remote (US)
- Remote: yes
- Salary: 180000 – 250000 USD per year

## Summary

OpenRouter seeks a Customer Success Manager to guide enterprise clients through AI infrastructure adoption, driving usage growth and demonstrating measurable business outcomes. This role bridges technical architecture and commercial expansion for organizations deploying large language models at scale.

_Our summary, not OpenRouter's wording._

## Skills named

Token Optimization

## Required

- Prior experience at an AI-first company or working with LLM infrastructure
- Technical SaaS or API platform background
- Proven track record owning a sales quota
- Ability to build repeatable processes and playbooks

## Nice to have

- Experience with procurement and legal negotiations
- Background analyzing usage metrics and churn prediction
- Familiarity with model routing and inference optimization

Apply on OpenRouter's site: https://jobs.ashbyhq.com/openrouter/7c5cb1ca-71ba-464d-bf98-33743e8b1474/application