# Staff Customer Success Manager (R5645)

Hiring organization: [Shield AI](https://career.thegoodapps.co/organizations/shield-ai)

Canonical page: https://career.thegoodapps.co/jobs/654fa8cb-4f61-46c3-8196-b52a4dba2485

Listed on Shield AI's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Senior
- Location: Washington, DC
- Salary: 110000 – 170000 USD per year

## Summary

A senior customer success leader working with enterprise defense technology clients, managing relationships from implementation through renewal while traveling extensively to meet with executives and stakeholders across multiple continents.

_Our summary, not Shield AI's wording._

## Required

- 8+ years of customer success experience
- Proactive customer engagement and account management
- Program management support delivery
- Ability to travel 30-50% internationally

Apply on Shield AI's site: https://jobs.lever.co/shieldai/c8a795a0-0155-4cce-8f43-c504756f34a3/apply