# Strategic Accounts Customer Success Manager (CSM IC)

Hiring organization: [Motive](https://career.thegoodapps.co/organizations/motive)

Canonical page: https://career.thegoodapps.co/jobs/6549ef82-66ff-4441-ad6f-0b06077a5b6c

Listed on Motive's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Senior
- Location: United States - Remote
- Remote: yes
- Salary: 140000 – 190000 USD per year

## Summary

This role manages customer relationships and drives value realization for Motive's largest enterprise clients, requiring someone who can balance adoption, training, and account expansion across a diverse book of business. It suits experienced account managers or customer success professionals who excel at cross-functional collaboration and can identify growth opportunities while maintaining strong renewal rates.

_Our summary, not Motive's wording._

## Required

- 5+ years enterprise customer success, sales, or account management experience
- Customer-centric approach with track record in high-growth environments
- Ability to learn new software and identify full potential uses
- Thrive in high-growth, high-ambiguity settings with self-directed prioritization
- Exceptional account and project management skills with attention to detail
- Problem-solving ability and creative approach to challenges

Apply on Motive's site: https://job-boards.greenhouse.io/gomotive/jobs/8056629002