# Customer Success Manager - Sana Learn

Hiring organization: [Workday](https://career.thegoodapps.co/organizations/workday)

Canonical page: https://career.thegoodapps.co/jobs/631dede7-b115-4918-a299-7b259576b52c

Listed on Workday's own careers site. Applications go to them directly.

- Employment type: full time
- Salary: 128200 – 192200 USD per year

## Summary

This role partners with enterprise customers to drive adoption and measurable business outcomes from Workday Learn, a knowledge-access platform powered by AI. It suits experienced customer success professionals or consultants comfortable with ambiguity, strategic problem-solving, and operating across complex organizational change.

_Our summary, not Workday's wording._

## Required

- 3+ years customer success, consulting, or similar SaaS experience
- Experience with enterprise customers and senior stakeholders
- Proven ability to drive adoption and measurable customer outcomes
- Must be within commuting distance to Workday NYC office

## Nice to have

- L&D or HCM environment experience
- SaaS product implementation experience
- Ability to thrive with limited playbook
- Experience incorporating AI into client workstreams

Apply on Workday's site: https://workday.wd5.myworkdayjobs.com/en-US/Workday/job/USA-NY-New-York-City/Sana-Learn-Customer-Success-Manager_JR-0108353