# Technical Support Specialist - Bilingual Portuguese

Hiring organization: [Geotab](https://career.thegoodapps.co/organizations/geotab)

Canonical page: https://career.thegoodapps.co/jobs/62438905-c84d-4ffd-afc4-3624c4ce6e68

Listed on Geotab's own careers site. Applications go to them directly.

- Employment type: full time
- Location: Atlanta, MI

## Summary

Geotab seeks a bilingual support specialist to diagnose and resolve technical issues for fleet management hardware and software products, working 24/7 shifts to assist customers and partners worldwide. This role suits someone with customer service experience, technical troubleshooting skills, and fluency in both English and Portuguese who thrives in a fast-paced environment.

_Our summary, not Geotab's wording._

## Skills named

C#, Google BigQuery, Google Docs, Google Sheets, Google Slides, JavaScript, Microsoft Excel, Python, SQL

## Required

- Fluent in English and Portuguese (reading, writing, speaking)
- 1-3 years customer service or technical support experience
- 1-3 years troubleshooting hardware and/or software issues
- Expert-level Excel including pivot tables and reports
- Comfort communicating via phone, email, and chat
- Strong analytical and problem-solving skills
- Flexibility to work 24/7 rotating shifts including nights, weekends, and holidays

## Nice to have

- Post-secondary diploma or degree in Engineering, Computer Science, or related field
- Working knowledge of SQL, Python, C#, or JavaScript
- Working knowledge of Google BigQuery
- Experience in a technical or engineering organization

Apply on Geotab's site: https://job-boards.greenhouse.io/geotab/jobs/5407742008