# Consumer Engagement Representative (Hybrid)

Hiring organization: [Octane](https://career.thegoodapps.co/organizations/octane)

Canonical page: https://career.thegoodapps.co/jobs/616a4194-e548-459a-b133-48fefd30136d

Listed on Octane's own careers site. Applications go to them directly.

- Employment type: full time
- Location: Irving, TX

## Summary

This role involves handling high-volume inbound and outbound calls for a powersports loan servicer, processing payments, and resolving customer issues through phone and chat. It suits people with customer service experience who thrive in fast-paced environments and want stability in a loan servicing operation.

_Our summary, not Octane's wording._

## Skills named

Microsoft Excel, Microsoft Word

## Required

- High school diploma or GED
- Minimum 2 years customer service experience in a fast-paced environment
- Verbal and written communication skills
- Able to work flexible schedule including nights, weekends, and holidays

## Nice to have

- Some college coursework
- Two years customer service experience in auto finance or installment lending
- Collection experience
- Bilingual English/Spanish
- Problem-solving ability

Apply on Octane's site: https://octane.co/o/who-we-are/careers/jobs-open?gh_jid=6679100003