# Information Technology Specialist (Application Software)

Hiring organization: [US Army Civilian Human Resources Agency](https://career.thegoodapps.co/organizations/us-army-civilian-human-resources-agency)

Canonical page: https://career.thegoodapps.co/jobs/609f962d-fbdd-40a0-bc9c-bae29f78fb97

Listed on US Army Civilian Human Resources Agency's own careers site. Applications go to them directly.

- Seniority: Senior
- Location: Rock Island, IL
- Salary: 106437 – 140580 USD per year

## Summary

A senior developer role managing and building ServiceNow applications for a military human resources agency, supporting both platform administration and custom development. Suited for experienced ServiceNow professionals who can handle complex configurations, troubleshooting, and direct interaction with end users across a DoD environment.

_Our summary, not US Army Civilian Human Resources Agency's wording._

## Skills named

IT Service Management (ITSM), JavaScript, REST API, ServiceNow, SQL

## Required

- One year of specialized experience configuring and maintaining ServiceNow instances
- Experience developing and modifying ServiceNow applications or service portal components
- Experience collaborating with end users to gather requirements and resolve system issues
- Demonstrated attention to detail in technical work
- Customer service experience resolving technical problems
- Ability to communicate complex technical information clearly
- Problem-solving experience with complex or sensitive technical issues
- Federal employment eligibility under specified categories

Apply on US Army Civilian Human Resources Agency's site: https://www.usajobs.gov/job/891552500