# Research Lead, New AI Products & Platforms

Hiring organization: [The New York Times Company](https://career.thegoodapps.co/organizations/the-new-york-times-company)

Canonical page: https://career.thegoodapps.co/jobs/5ff4b1a4-acb6-45ff-8160-cdceb7b77b99

Listed on The New York Times Company's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Senior
- Location: New York, NY
- Salary: 140000 – 155000 USD per year

## Summary

Lead user research for The New York Times' new AI products, translating reader needs into product strategy and ensuring editorial integrity in AI-powered features. This role suits experienced researchers comfortable with both qualitative methods and generative AI tools who can guide cross-functional teams through human-centered design.

_Our summary, not The New York Times Company's wording._

## Skills named

A/B Testing, Data Synthesis, Qualitative Research, Quantitative Research, Survey Design, Usability Testing

## Required

- 8+ years of research and insights experience
- Experience researching chat interfaces or GenAI search tools
- Experience moderating qualitative research and facilitating cross-functional workshops
- Mastery of participatory design, interviews, ethnography, co-creation, and user feedback methods
- Experience with surveys, card-sorting, and usability studies
- Ability to synthesize complex findings into compelling narratives for diverse audiences

## Nice to have

- Experience with early-stage 0-1 product development and concept validation
- Experience in rapid prototyping environments
- Experience building alignment across Product, Design, Engineering, Editorial, and Marketing
- Experience presenting to stakeholders and senior management
- Deep curiosity about AI's role in information, media, and journalism

Apply on The New York Times Company's site: https://job-boards.greenhouse.io/thenewyorktimes/jobs/4703588005