# Cloud/Platform Operations Manager

Hiring organization: [Bain Capital](https://career.thegoodapps.co/organizations/bain-capital)

Canonical page: https://career.thegoodapps.co/jobs/5f6995b8-9e23-4c1a-8c63-5e42bea22210

Listed on Bain Capital's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Senior
- Location: Boston, MA
- Salary: 180000 – 210000 USD per year

## Summary

Bain Capital is hiring an operations manager to lead their AWS and Kubernetes infrastructure, balancing hands-on technical troubleshooting with people leadership. This role suits experienced cloud engineers who excel at keeping production systems stable and running reliably while managing a support team focused on responsiveness over feature work.

_Our summary, not Bain Capital's wording._

## Skills named

Amazon CloudWatch, Amazon Web Services (AWS), Grafana, Kubernetes, Prometheus

## Required

- 8+ years cloud infrastructure or platform operations experience
- 2+ years in a leadership role
- Hands-on production Kubernetes cluster administration and troubleshooting
- AWS experience including IAM, networking, and account structure
- Experience managing AWS guardrails and access controls at scale
- Kubernetes observability and operational tooling experience
- Incident management and escalation handling
- Ability to lead operations teams focused on execution and reliability
- Strong stakeholder management and communication skills

Apply on Bain Capital's site: https://baincapital.wd1.myworkdayjobs.com/en-US/External_Public/job/Boston/Cloud-Platform-Operations-Manager_REQ_108304-6