# Cybersecurity Major Incident Manager

Hiring organization: [Comcast](https://career.thegoodapps.co/organizations/comcast)

Canonical page: https://career.thegoodapps.co/jobs/5e2f3823-3b1b-4809-b264-14f49d2ed07a

Listed on Comcast's own careers site. Applications go to them directly.

- Seniority: Senior
- Location: Philadelphia, PA

## Summary

This role manages major cybersecurity incident response operations for a global enterprise, coordinating teams across multiple time zones and regions to ensure rapid response, quality closure, and continuous improvement. It suits experienced security operations leaders who can build and oversee distributed incident management programs while working across technical and business stakeholders.

_Our summary, not Comcast's wording._

## Skills named

Leadership, Risk Assessment, Root Cause Analysis, Stakeholder Management

## Required

- 7+ years in cybersecurity operations, incident response support, or CSOC leadership
- Experience leading global or distributed teams across multiple regions or time zones
- Strong understanding of incident response lifecycle, coordination, and post-incident analysis
- Experience managing cross-functional teams during high-severity incidents
- Strong communication and stakeholder management skills
- Bachelor's degree or equivalent combination of coursework and professional experience

## Nice to have

- Experience with incident management or workflow platforms
- Familiarity with After Action Review frameworks and operational governance
- Knowledge of U.S. and international regulatory environments
- Experience operating in a 24x7 or follow-the-sun model

Apply on Comcast's site: https://comcast.wd5.myworkdayjobs.com/en-US/Comcast_Careers/job/PA---Philadelphia-1701-John-F-Kennedy-Blvd/Cybersecurity-Major-Incident-Manager_R440695