# IT Operations Engineer

Hiring organization: [Stoke Space](https://career.thegoodapps.co/organizations/stoke-space)

Canonical page: https://career.thegoodapps.co/jobs/5c27c4a1-78a5-4449-9065-f3d042713b15

Listed on Stoke Space's own careers site. Applications go to them directly.

- Employment type: full time
- Location: Cape Canaveral, FL
- Salary: 89040 – 166950 USD per year

## Summary

This role supports the IT infrastructure at a commercial aerospace launch facility, maintaining computers, networks, and operational systems for personnel at Cape Canaveral. It suits someone with 4+ years of hands-on IT support experience who can troubleshoot across Windows and macOS, handle networking and cabling, and thrive in a fast-paced, mission-critical environment where priorities shift rapidly.

_Our summary, not Stoke Space's wording._

## Skills named

Asset Management, Confluence, DNS, Dynamic Host Configuration Protocol (DHCP), Endpoint Security, macOS, Microsoft 365, Microsoft Windows, Network Troubleshooting, Slack, TCP/IP, Wireless Networking

## Required

- Associate's degree or higher in Information Technology, Computer Science, or related field, or equivalent hands-on technical experience
- 4+ years of IT support, desktop engineering, systems support, helpdesk, or technical operations experience
- Strong knowledge of Windows and macOS operating systems
- Ability to independently diagnose and resolve software, hardware, connectivity, and access issues
- Working knowledge of TCP/IP, DNS, DHCP, VLANs, and wireless networking
- Experience supporting printers, peripherals, conference rooms, and AV systems
- Comfortable working in operational and industrial environments where priorities change quickly
- Able to stoop, bend, crawl, climb, and lift up to 50 lbs
- U.S. citizen, lawful permanent resident, or eligible for ITAR authorization

## Nice to have

- Experience in aerospace, manufacturing, or launch operations
- Experience supporting CAD, engineering, or telemetry software
- Experience with endpoint management platforms
- Experience with identity and access management systems
- Experience with endpoint security, device compliance, and patching
- Experience troubleshooting AV and control room technology
- Experience in ITAR, CUI, or NIST 800-171 regulated environments

Apply on Stoke Space's site: https://job-boards.greenhouse.io/stokespacetechnologies/jobs/6101933004