# Senior Technical Service Manager, Global Cloud Operations, Palo Alto

Hiring organization: [SAP](https://career.thegoodapps.co/organizations/sap)

Canonical page: https://career.thegoodapps.co/jobs/5a874762-938a-4ad7-9813-445c004d98b5

Listed on SAP's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Senior
- Location: Palo Alto, CA
- Salary: 163400 – 277600 USD per year

## Summary

This role leads technical engagements with SAP's largest cloud customers, acting as their primary advisor on landscape optimization, migration strategy, and cloud operations across the SAP ecosystem. It suits experienced SAP basis administrators and solution architects who excel at translating complex technical topics for executive stakeholders and orchestrating delivery teams.

_Our summary, not SAP's wording._

## Skills named

Amazon Web Services (AWS), Cloud Security, Enterprise Architecture, Microsoft Azure, SAP Basis, SAP HANA, SAP NetWeaver, SAP S/4HANA, TOGAF

## Required

- 8+ years SAP Basis administration
- 8+ years customer-facing SAP technical consulting
- 8+ years in solution design, enterprise architecture, or SAP implementation
- Bachelor's degree in Computer Science, Engineering, or Information Management
- Strong technical project management skills
- Customer engagement and de-escalation skills
- Knowledge of at least one hyperscale cloud provider (AWS, Azure, GCP)
- Understanding of SAP landscape architecture and interdependencies

## Nice to have

- SAP NetWeaver certification
- OS/DB migration experience
- SAP HANA certification
- S/4HANA certification
- TOGAF certification
- IaaS provider certifications (AWS, Azure, GCP)
- Cloud security and cyber security knowledge
- Willingness to travel on short notice

Apply on SAP's site: https://jobs.sap.com/job/Palo-Alto-Senior-Technical-Service-Manager%2C-Global-Cloud-Operations%2C-Palo-Alto-CA-94304/1422438933/