# Customer Success Associate

Hiring organization: [AlphaSense](https://career.thegoodapps.co/organizations/alphasense)

Canonical page: https://career.thegoodapps.co/jobs/59cad249-648c-4d01-b7ea-a98fa500633b

Listed on AlphaSense's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Junior
- Location: New York, NY
- Salary: 70000 – 85000 USD per year

## Summary

AlphaSense seeks a Customer Success Associate to help enterprise clients adopt and get value from their AI-driven market intelligence platform. You'll onboard new users, re-engage inactive ones, support training sessions, and gather product feedback from a diverse client base to improve the platform and inform the broader team.

_Our summary, not AlphaSense's wording._

## Required

- 1+ years of experience in high-volume outreach or user support
- Ability to explain complex technical concepts clearly to non-technical users
- Strong rapport-building and communication skills
- Comfortable managing multiple tasks in a fast-paced environment

## Nice to have

- Located in Eastern or Central Timezones

Apply on AlphaSense's site: https://job-boards.greenhouse.io/alphasense/jobs/8600929002