# Manager - Franchise Customer Onboarding & Partnerships NAM

Hiring organization: [Mastercard](https://career.thegoodapps.co/organizations/mastercard)

Canonical page: https://career.thegoodapps.co/jobs/5986f3a4-e6f0-4b54-b9b9-306604f74810

Listed on Mastercard's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Mid
- Location: O Fallon, MO
- Salary: 117000 – 193000 USD per year

## Summary

Mastercard seeks an experienced manager to oversee customer onboarding, compliance, and partnerships for specialty merchants and service providers across North America. This role combines stakeholder management, regulatory oversight, and process improvement for a global payments company.

_Our summary, not Mastercard's wording._

## Skills named

Compliance Management, Data Analysis

## Required

- Bachelor's degree
- Strong understanding of payment scheme rules
- Experience in compliance or fraud management
- Familiarity with North American regulatory requirements for high-risk merchants
- Knowledge of acquirer onboarding and customer due diligence practices
- Ability to analyze transaction and program data
- Strong verbal and written communication skills
- Ability to travel 15%+ within NAM region
- Required in office 3 days per week

## Nice to have

- Experience developing or delivering training materials on payment network standards
- Prior experience in risk management functions
- Results-driven with ability to identify opportunities for Mastercard services

Apply on Mastercard's site: https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/OFallon-Missouri/Manager---Franchise-Customer-Onboarding---Partnerships-NAM_R-287311