# VP, Success & Services

Hiring organization: [Vanta](https://career.thegoodapps.co/organizations/vanta)

Canonical page: https://career.thegoodapps.co/jobs/5870cc83-54de-4503-b6e5-f14414bb0ed2

Listed on Vanta's own careers site. Applications go to them directly.

- Seniority: VP
- Location: Remote U.S.
- Remote: yes
- Salary: 318000 – 426000 USD per year

## Summary

This VP role leads Vanta's customer-facing delivery operations, unifying Customer Success, Support, and a new Professional Services practice to drive retention and revenue. The right candidate is an experienced SaaS leader who has built services organizations from scratch and operated established teams at high-growth companies, with a track record of owning P&L and delivering measurable customer outcomes.

_Our summary, not Vanta's wording._

## Skills named

Amazon Web Services (AWS), HIPAA, Jira, Microsoft Azure, Okta

## Required

- 10+ years in SaaS Professional Services, Customer Success, or Support
- 5+ years in senior leadership at a high-growth software or AI company
- Built a Professional Services or consulting organization from scratch
- Operated an established Customer Success or Support team and improved retention or efficiency
- Track record owning services revenue and scoping professional services engagements
- Executive presence for complex enterprise customer relationships
- Familiarity with compliance and security frameworks

## Nice to have

- AI-forward mindset with experience implementing AI-enabled workflows in services or customer-facing context
- Familiarity with compliance and security ecosystem platforms

Apply on Vanta's site: https://jobs.ashbyhq.com/vanta/7e3cdfbc-9a72-49e4-8fb6-e8f59364af6d/application