# Lead, Collections Specialist

Hiring organization: [The Home Depot](https://career.thegoodapps.co/organizations/the-home-depot)

Canonical page: https://career.thegoodapps.co/jobs/5629814b-e4a7-4451-8856-cbb7417271e3

Listed on The Home Depot's own careers site. Applications go to them directly.

- Employment type: full time
- Location: Atlanta, GA

## Summary

This role manages payment recovery for Home Depot's commercial trade credit program, requiring you to pursue past-due accounts through calls and negotiations, resolve billing disputes, and escalate accounts to legal action or collection agencies. It suits detail-oriented professionals with collections or accounts receivable experience who can balance firm recovery efforts with relationship management in a high-volume environment.

_Our summary, not The Home Depot's wording._

## Skills named

Microsoft Excel, Power BI

## Required

- 18 years or older
- Legally permitted to work in the United States
- 2+ years of B2B collections, accounts receivable, or related finance experience
- High-volume outbound calling and email communication
- Account reconciliation and billing dispute resolution
- Knowledge of delinquency management and payment negotiation

## Nice to have

- Microsoft Office Suite proficiency
- Cross-functional team collaboration
- Negotiation and complaint handling skills
- Excel skills including VLOOKUP and Pivot Tables
- Power BI and AR/Credit systems experience (Bectran)
- Construction or trade industry experience
- Understanding of fair debt collection practices and lien/bond claim laws
- Bachelor's degree

Apply on The Home Depot's site: https://homedepot.wd5.myworkdayjobs.com/en-US/CareerDepot/job/PENNANT-PARK-ATLANTA---9141/Lead--Collections-Specialist_Req189441