# Assc Dir-Customer Success Mgmt (Commercial Banking)

Hiring organization: [Moody's Corporation](https://career.thegoodapps.co/organizations/moody-s-corporation)

Canonical page: https://career.thegoodapps.co/jobs/5561f720-6c96-469a-b7fe-a0c4795f5fd8

Listed on Moody's Corporation's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Senior
- Location: New York, NY
- Salary: 135700 – 196750 USD per year

## Summary

This role manages relationships with commercial banking clients to drive retention and demonstrate the value of Moody's risk and lending solutions. It's well-suited for someone with banking or financial services background who enjoys client-facing work, understands credit risk, and can translate complex concepts into business value.

_Our summary, not Moody's Corporation's wording._

## Required

- 5-7 years in commercial banking, C&I lending, or financial services
- Client-facing experience in Customer Success, Relationship Manager, Bank Lender, Consultant, or Sales Specialist role
- Understanding of banking regulation, credit underwriting, and risk management
- Knowledge of credit models including PD, LGD, risk rating, economic capital, and CECL
- Ability to build relationships across customer organizational levels
- Strong written and verbal communication skills
- Cross-functional collaboration experience
- Proficiency with AI concepts and hands-on AI tool experience
- Bachelor's degree

## Nice to have

- Graduate or second-level degree
- Experience implementing AI-powered solutions
- Awareness of AI risk management and responsible AI use

Apply on Moody's Corporation's site: https://careers.moodys.com/en/job/new-york/assc-dir-customer-success-mgmt-commercial-banking/49841/98763689872