# Insurance Call Center Representative

Hiring organization: [DXC Technology](https://career.thegoodapps.co/organizations/dxc-technology)

Canonical page: https://career.thegoodapps.co/jobs/54bdb98d-9bed-4490-8940-ac0b51934b5f

Listed on DXC Technology's own careers site. Applications go to them directly.

- Location: Nashville, TN

## Summary

This role handles inbound customer calls for insurance and financial products, requiring you to resolve account inquiries, process requests, and maintain service quality standards. It suits someone with customer service experience who can navigate multiple systems while staying calm under pressure in a metrics-driven environment.

_Our summary, not DXC Technology's wording._

## Required

- High school diploma or equivalent
- 2+ years customer service or call center experience
- Strong verbal and written communication skills
- Ability to handle difficult conversations and de-escalate concerns
- Attention to detail and organizational skills
- Ability to multitask and navigate multiple systems
- Ability to work in a fast-paced, metrics-driven environment

## Nice to have

- Experience in financial services or insurance industry
- Familiarity with insurance or financial products such as annuities or retirement accounts
- Experience with CRM systems or call center technologies

Apply on DXC Technology's site: https://dxctechnology.wd1.myworkdayjobs.com/en-US/DXCJobs/job/USA---TN---NASHVILLE/Insurance-Call-Center-Representative_51582339