# Head of Key Account Services

Hiring organization: [On](https://career.thegoodapps.co/organizations/on)

Canonical page: https://career.thegoodapps.co/jobs/54a12e2c-5b4c-405b-a2ee-67d9ec6cd86e

Listed on On's own careers site. Applications go to them directly.

- Seniority: Director
- Location: Portland

## Summary

This role leads a team of three managers overseeing account services for a major sportswear retailer's largest US retail partners. It suits experienced operations or customer support leaders who can manage complex fulfillment strategies and serve as the bridge between sales, supply chain, and retail accounts.

_Our summary, not On's wording._

## Required

- Extensive progressive experience in customer support, logistics, or operations
- Proven track record managing managers and large team structures
- Experience managing day-to-day operations for major key accounts
- Ability to implement and integrate new operational capabilities
- Exceptional interpersonal and relationship-building skills
- Strong analytical and data-driven decision-making ability
- Ability to design and implement strategic initiatives and process improvements

Apply on On's site: https://boards.greenhouse.io/onrunning/jobs/8031892?gh_jid=8031892