# Managed Services Consultant - CCaaS

Hiring organization: [Sprinklr](https://career.thegoodapps.co/organizations/sprinklr)

Canonical page: https://career.thegoodapps.co/jobs/548d4b5b-e7b9-4991-8ff8-f79948e4c5a1

Listed on Sprinklr's own careers site. Applications go to them directly.


## Summary

This role involves optimizing Sprinklr's contact center platform for enterprise clients after deployment, ensuring they achieve their business goals through configuration, training, and ongoing support. It suits someone with enterprise software implementation experience and Contact Center as a Service (CCaaS) expertise who enjoys solving client problems and managing complex technical deployments.

_Our summary, not Sprinklr's wording._

## Required

- Experience in enterprise software deployment management and/or implementation
- CCaaS experience
- Excellent written and verbal communication skills
- Strong technical background and advanced computer skills
- Ability to work independently and as part of a team
- Knowledge of social media technology
- Strong presentation skills
- Ability to manage multiple assignments under tight deadlines

## Nice to have

- Fluency in social media platforms
- Direct experience working with or for social media management software

Apply on Sprinklr's site: https://sprinklr.wd1.myworkdayjobs.com/en-US/careers/job/United-Kingdom---London/Managed-Services-Consultant---CCaaS_113276-JOB