# Vice President, Product Management - Customer Success

Hiring organization: [Intuit](https://career.thegoodapps.co/organizations/intuit)

Canonical page: https://career.thegoodapps.co/jobs/53ffb672-4fe7-45c5-9189-0d51ce015070

Listed on Intuit's own careers site. Applications go to them directly.

- Seniority: VP
- Location: San Diego, CA
- Salary: 320000 – 433000 USD per year

## Summary

This VP role leads product strategy and execution for customer success capabilities across Intuit's Credit Karma and TurboTax platforms, owning the vision for how customer success drives growth, retention, and engagement. It suits an experienced leader comfortable with cross-functional influence who can translate customer insights into scalable product experiences and build high-performing teams.

_Our summary, not Intuit's wording._

## Skills named

Customer Journey Mapping, Product Strategy

## Required

- 15+ years of senior leadership in customer success, customer experience, retention, growth strategy, or product management
- Proven ability to set product vision and strategy and translate insights into clear requirements
- Strong track record of designing and executing strategies that improve retention, satisfaction, and lifetime value
- Skilled at building and scaling high-performing organizations
- Deep expertise in leveraging customer insights and behavioral analytics to guide prioritization
- Proven success influencing senior leaders and aligning cross-functional stakeholders
- Ability to craft compelling narratives and deliver data-driven recommendations to executives
- Bachelor's degree

## Nice to have

- MBA or advanced degree
- Deep understanding of emerging trends in CX, customer success, and digital experience design

Apply on Intuit's site: https://jobs.intuit.com/job/san-diego/vice-president-product-management-customer-success/27595/91564963296