# Strategy & Consulting - Global Network | SONG - Service - Cloud Contact Center Solution Consultant/Analyst

Hiring organization: [Accenture](https://career.thegoodapps.co/organizations/accenture)

Canonical page: https://career.thegoodapps.co/jobs/531ac09a-8b62-4d57-b9b4-6e864e9fe9d5

Listed on Accenture's own careers site. Applications go to them directly.


## Summary

This role involves designing and implementing cloud contact center solutions for clients, translating their business needs into technical specifications and managing deployments from start to finish. It suits consultants with professional services or SaaS experience who enjoy stakeholder collaboration and problem-solving across diverse industries.

_Our summary, not Accenture's wording._

## Skills named

Prototyping, SaaS, User Stories

## Required

- Bachelor's degree
- 2-8 years experience in Professional Services, Consulting, IT Applications Development, or SaaS
- Strong consultative and communication skills
- Ability to explain technical concepts to non-technical audiences
- Organizational and problem-solving skills
- Willingness to travel as needed

Apply on Accenture's site: https://accenture.wd103.myworkdayjobs.com/en-US/AccentureCareers/job/Mexico-City/Strategy---Consulting---Global-Network---SONG---Service---Cloud-Contact-Center-Solution-Consultant-Analyst_R00281231