# IT Specialist

Hiring organization: [Federal Emergency Management Agency](https://career.thegoodapps.co/organizations/federal-emergency-management-agency)

Canonical page: https://career.thegoodapps.co/jobs/51d4923d-f1cb-461d-9a6e-dc789f13e00a

Listed on Federal Emergency Management Agency's own careers site. Applications go to them directly.

- Seniority: Senior
- Location: Washington, DC
- Salary: 121785 – 158322 USD per year

## Summary

This UX specialist role modernizes federal flood insurance workflows through user-centered design, research, and prototyping. You'll work with FEMA teams to improve digital products and services for internal staff and the public, with potential emergency recall duties.

_Our summary, not Federal Emergency Management Agency's wording._

## Skills named

Adobe XD, Axure RP, Figma, Process Mapping, Prototyping, Usability Testing, User Centered Design, User Research, Wireframing

## Required

- One year of specialized experience applying User-Centered Design to digital products, services, workflows, or applications at GS-12 level or equivalent
- Conducting user research and usability testing to identify needs and recommend improvements
- Designing and documenting digital workflows using process maps, user journeys, wireframes, prototypes, or requirements
- IT-related background demonstrated through paid/unpaid experience or certification
- Subject to emergency recall and potential deployment to disaster sites

Apply on Federal Emergency Management Agency's site: https://www.usajobs.gov/job/890584100