# Solutions Engineer

Hiring organization: [RingCentral](https://career.thegoodapps.co/organizations/ringcentral)

Canonical page: https://career.thegoodapps.co/jobs/50ffb3bf-c960-4a1e-9a6a-87dd48ab0d5a

Listed on RingCentral's own careers site. Applications go to them directly.


## Summary

A pre-sales technical role supporting RingCentral's cloud communications platform, working with sales teams to demonstrate solutions, conduct proof-of-concept implementations, and provide technical guidance to customers. This suits someone with VoIP and telecommunications expertise who enjoys bridging technical and sales functions.

_Our summary, not RingCentral's wording._

## Skills named

RingCentral, SIP, Telecommunications, VoIP Systems

## Required

- Pre-sales technical support for assigned accounts
- Expert knowledge of RingCentral applications and products
- Support for hardware and software lab testing
- Technical Q&A for sales teams
- Proof of Concept onboarding for SMB opportunities
- Product training delivery to sales teams
- Customer feature request management and prioritization
- Advanced system configuration and implementation
- Knowledge transfer to internal and external teams
- Fluent English written and verbal communication
- Excellent presentation and demonstration skills
- Technical leadership ability
- Project implementation and tracking

## Nice to have

- Mitel experience
- RingCentral product experience or competitor platform knowledge
- Specialization in Voice, Video, Mobile Communications, or Fixed Mobile Convergence
- VoIP network architecture and protocols experience
- Pre-sales experience background
- Strong telecommunications and telephony background
- Network design background
- Software development technology understanding
- Telecommunications network design, architecture, and support experience
- Mentoring and teaching capability
- Willingness to work US/night shift hours

Apply on RingCentral's site: https://ringcentral.wd1.myworkdayjobs.com/en-US/RingCentral_Careers/job/Solutions-Engineer_R072318