# Customer Success Manager

Hiring organization: [impact.com](https://career.thegoodapps.co/organizations/impact-com)

Canonical page: https://career.thegoodapps.co/jobs/4eef105c-8307-46ff-a9e0-8c7dda1a308d

Listed on impact.com's own careers site. Applications go to them directly.

- Employment type: full time
- Location: New York, NY
- Salary: 80000 – 95000 USD per year

## Summary

This role supports impact.com's largest clients by combining proactive relationship management with reactive product training and troubleshooting, requiring deep knowledge of affiliate marketing and the ability to juggle account health with technical issue resolution.

_Our summary, not impact.com's wording._

## Skills named

Affiliate Marketing

## Required

- 3+ years of affiliate marketing experience
- bachelor's degree or equivalent work experience
- consistent track record of providing customer support
- strong understanding of digital marketing ecosystem
- professional communication skills
- ability to prioritize tasks and manage time efficiently
- problem-solving and critical thinking
- conflict resolution skills

## Nice to have

- business, marketing, or related degree field
- deep understanding of affiliate and partnership marketing
- experience with cross-team collaboration

Apply on impact.com's site: https://job-boards.greenhouse.io/impact/jobs/8609071002