# Head of Customer Marketing

Hiring organization: [LaunchDarkly](https://career.thegoodapps.co/organizations/launchdarkly)

Canonical page: https://career.thegoodapps.co/jobs/4eeef3e9-d0d5-47bf-aac0-993911f547f4

Listed on LaunchDarkly's own careers site. Applications go to them directly.

- Seniority: Senior
- Location: Remote - US
- Remote: yes
- Salary: 182600 – 295350 USD per year

## Summary

This role leads a company's global customer marketing function, building advocacy programs and customer storytelling initiatives that drive retention and influence product strategy. It suits experienced marketing leaders comfortable managing teams, developing scalable operational frameworks, and translating customer feedback into business impact.

_Our summary, not LaunchDarkly's wording._

## Skills named

Salesforce

## Required

- 15+ years of related marketing experience
- 5+ years of people leadership experience
- 7+ years of customer advocacy experience including building and scaling customer marketing or advocacy function
- Experience working with developer and software engineering audience
- Ability to build scalable operational frameworks and lead cross-functional teams
- Strong relationship-building skills with C-suite customers and executives
- Experience with CRM and customer lifecycle tools
- Exceptional written and verbal communication skills
- Experience working with global, remote teams

## Nice to have

- Experience using customer advocacy tools like Champion and UserEvidence

Apply on LaunchDarkly's site: https://job-boards.greenhouse.io/launchdarkly/jobs/7808587003