# Staff CX Professional, QuickBooks Live Service Strategy

Hiring organization: [Intuit](https://career.thegoodapps.co/organizations/intuit)

Canonical page: https://career.thegoodapps.co/jobs/4c893c14-ce09-4609-b063-86386bd31296

Listed on Intuit's own careers site. Applications go to them directly.

- Seniority: Senior
- Location: Mountain View, CA
- Salary: 168000 – 227000 USD per year

## Summary

This role shapes the customer experience strategy for QuickBooks' expert-assisted service, combining research-driven insights with cross-functional collaboration to design and scale efficient onboarding solutions. It suits someone who can translate customer needs and data into strategic direction while executing complex initiatives across product, sales, and service teams.

_Our summary, not Intuit's wording._

## Skills named

Design Thinking, Product Management, SaaS

## Required

- 6-8 years in customer experience strategy, product management, or strategy and operations
- Bachelor's degree in Business, Technical, or Science disciplines
- End-to-end quantitative thinking and problem-solving
- Cross-functional partnership and stakeholder alignment
- Multiple project management in fast-paced environments

## Nice to have

- MBA or advanced degree
- Familiarity with customer service organizations and operations
- Domain expertise in accounting, Human Capital Management, or payroll
- Experience in SaaS or services-based industries

Apply on Intuit's site: https://jobs.intuit.com/job/mountain-view/staff-cx-professional-quickbooks-live-service-strategy/27595/92166322704